Privacy policy

This Privacy Policy describes how Solstice Society LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopsolsticesociety.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

AGE RESTRICTIONS & CONSENT

Our Site offers a curated collection of beauty, body care, and intimate wellness products. By accessing or using the Site, you represent and warrant that you are at least 18 years of age. If you are under 18, please do not use the Services or provide any personal information to us. If we learn that we have collected personal information from an individual under 18, we will delete that information immediately.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services (including skincare and intimate wellness recommendations), comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

3. WHAT PERSONAL INFORMATION WE COLLECT

The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Customer support information including the information you choose to include in communications with us, such as beauty preferences or product inquiries.

Information We Collect about Your Usage:
We automatically collect "Usage Data" through cookies, pixels, and similar technologies. This includes:

  • Device information, browser information, IP address, and network connection details.
  • Interaction data: how you use our Site, which products you view, items added to cart, and your shopping journey.

Information We Obtain from Third Parties:

  • Shopify: Our e-commerce platform provider.
  • Payment Processors: Who collect payment details to fulfill your orders.
  • Marketing Partners: Online tracking technologies help us and our partners show you relevant advertisements.

4. HOW WE USE YOUR PERSONAL INFORMATION

  • Providing Products and Services: Processing payments, fulfilling orders, sending notifications, and managing returns for your beauty and wellness essentials.
  • Marketing and Advertising: Sending promotional communications by email, text, or mail, and tailoring advertisements on our Site and other platforms.
  • Security and Fraud Prevention: Detecting and investigating fraudulent or illegal activity.
  • Communication and Improvement: Providing customer support and refining our service offerings.

5. COOKIES

We use Cookies to power our store, remember your preferences, and run analytics to understand user interaction. You can manage Cookies through your browser settings, though it may affect Site functionality. We also recognize the Global Privacy Control (GPC) signal where applicable.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We disclose your personal information to third parties for business purposes, including:

  • Vendors and Service Providers: For IT management, payment processing, data analytics, customer support, and shipping.
  • Business and Marketing Partners: To provide services and advertise to you.
  • Corporate Transactions: In connection with a merger or sale of the business.
  • Legal Compliance: To comply with subpoenas, search warrants, or to protect our legal rights.

7. YOUR RIGHTS

Depending on where you live (e.g., California, Virginia, etc.), you may have rights regarding:

  • Right to Access / Know: Requesting access to the personal information we hold about you.
  • Right to Delete: Requesting deletion of your information.
  • Right to Correct: Fixing inaccurate information.
  • Right of Portability: Receiving a copy of your data.
  • Right to Opt-out: Directing us not to "sell" or "share" your info for targeted advertising.
  • Non-Discrimination: We will not discriminate against you for exercising these rights.

8. SECURITY AND RETENTION

No security measures are perfect. We recommend not using insecure channels for sensitive info. We retain your personal information as long as necessary to maintain your account, provide Services, or comply with legal obligations.

9. CONTACT US

Should you have any questions or wish to exercise your rights, please contact us at:
Email: contact@shopsolsticesociety.com
Address: PO Box 414 Raeford, NC 28376